Sunday, 05 September 2010

newsletter-header2

 

April 2010
In this issue
■ VoIP: Know the Road...
■ 10 Ways to Work Securely
■ Motorcycles & Computers
■ Email Safe Practices
■ Announcements

Announcements

Join Axxys and Microsoft as we present the new Microsoft Office 2010 and its business enhancements.

Thursday, April 22, 2010 11:00AM to 1:00PM

Click here to register


Check out Axxys.com on May 1, 2010 for your chance to WIN the Axxys SMB Essentials GIVEAWAY


cisco

Join Axxys and Cisco at Cisco's Richardson, TX offices to experience the latest in SMB Unified Communications

Thursday, May 27, 2010
11:00AM - 1:00PM

Join Axxys and WatchGuard for a WatchGuard user
group meeting.

Thursday, June 3rd, 2010
11:00AM to 1:00PM

Click here to register

 


 

 

Quote of the Month

Like almost everyone who uses e-mail, I receive a ton of spam every day. Much of it offers to help me get out of debt or get rich quick. It would be funny if it weren't so exciting.

- Bill Gates

 

 

 

 

 

 

 

 

 

 

 

 


axxys_logo

3011 Internet Blvd.,
Suite 110,
Frisco, Texas 75034-1873
214.297.2100
This e-mail address is being protected from spambots. You need JavaScript enabled to view it This e-mail address is being protected from spambots. You need JavaScript enabled to view it
www.axxys.com

Follow us on . . .
facebook-buttontwitter-button

VoIP: Know the Road before Adding Traffic
by Blake Britton, VP, Axxys Technologies
cscovoip
Voice over IP (VoIP) phone systems are one of the hottest technologies being added to businesses. We are starting to see a lot of traditional business phone system resellers selling this technology without ensuring there is a certain level of due diligence being completed. The following are a few suggestions that you should make sure happen before engaging with a telephony partner to purchase a new system:

Network Assessment
In almost all IP phone systems the phone is an extension of your network. In other words there is a single cable drop that goes from the data room, to the wall, to the phone, and then to the computer. This allows for the phone to take advantage of applications on the network. Keep in mind that since you are adding a phone you are essentially adding another device to your network that will be moving data over the same wire as your everyday business data. Examples are email, word documents, business applications, and many other system activities. The first item you should provide your voice provider is an assessment of your network that shows how it is used currently and any future plans. An assessment should include all equipment that runs over your data room (switches, routers, firewall, and other appliances at the edge of your network), cabling diagram, and a layout of your server and desktop infrastructure.
Phone providers these days should have expertise in data as well, and once the assessment is complete this should be turned over to your voice system provider. The next step is the most important: Your voice provider must understand your data network or put you in touch with a partner who will. We are seeing many companies that are simply adding a voice network to their existing data network without separating the two networks. It is not the businesses fault if they are not being told the full story. In short all voice networks should run on a Layer 3 network switch so that you can take full advantage of an IP based phone system. By separating the phone and data to two networks you are making it difficult to accomplish an ROI on the system.

Which VoIP am I getting?
There are several types of VoIP solutions. The first is a premise based system where the phone lines (T1, analog lines, PRI, SIP trunks) are run into the office and are plugged directly into the system. The hand off is done in the office. This is very similar to the traditional phone system. Another type of VoIP system is hosted. There are several different layouts for this scenario but basically there are VoIP phones plugged into the internal network and calls are relayed over the Internet to the business. All of the programming for the system is completed in the "cloud". There are advantages and disadvantages of each type of VoIP so be sure that you give your provider a clear understanding of your overall objectives so they can source the right system for your business.

Now for the sales pitch
Of course Axxys has a solution and we offer the best of both worlds. We know data and with help from our business partner Cisco, we know voice systems. For businesses that are looking for a simple small business VoIP system that can provide all the basic features of a traditional phone system contact Axxys and tell us "I read your article..." and we will come out and provide you with a FREE assessment to let you know what it will take to get your network VoIP ready and enabled.
Cisco has some great 0% financing programs that make this system affordable for all business sizes.

10 Ways to Work More Securely
used with permission from Microsoft At Work

The security of your computer and data is crucial for you and the success of your company. Lost or stolen information can reveal company secrets, or expose your confidential or personal information. The more you do to keep your computer secure, the safer your information will be. Use these 10 tips to learn ways you can help protect your computer, your data, and your company's network.

1. Work with your IT department
Make sure that you install all of the patches and updates that your IT department recommends. In addition to installing Windows and Office updates, your IT department might require you to install additional security software, such as a firewall or custom software to help you connect from remote locations. Making these regular installations will keep your computer and your company's network as secure as possible.

Learn more about ways to manage your computer and devices at work.

2. Use strong passwords
Passwords provide the first line of defense against unauthorized access to your computer, and a good password is often underestimated. Weak passwords provide attackers with easy access to your computer and network. Strong passwords are considerably harder to crack, even with the latest password-cracking software.

A strong password:

  • Is at least eight characters long.
  • Does not contain your user name, real name, or company name.
  • Does not contain a complete dictionary word.
  • Is significantly different from previous passwords. Passwords that change just slightly-such as Password1, Password2, Password3-are not strong.
  • Contains characters from each of the following groups:
    ◦Uppercase and/or lowercase letters.
    ◦Numbers
    ◦Symbols (!,@,#,$,%, etc.)

Learn more about how to create strong passwords.

3. Don't enable the Save Password option
Make it mandatory for you-or someone else trying to access your computer-to enter your password on all operating system or application settings. If a dialog box prompts you about remembering the password, rather then requiring you to enter it, just choose no. Allowing the password to be saved negates having the password at all.

4. Use network file shares instead of local file shares
Rather than opening up your computer to co-workers, use network file shares to collaborate on documents. And restrict access to the network file share to only those who need it. If you're working on a team, you have lots of other options-such as using Microsoft Office Groove 2007 or Microsoft Office SharePoint 2007.

5. Lock your computer when you leave your desk
If you're going to be away from your desk for a while, make sure your computer is locked.

To lock your computer:
1.On your keyboard, press CTRL+ALT+DELETE at the same time.
2.Click Lock this computer (Lock Computer if you're running Windows XP).
3.To unlock your computer, press CTRL+ALT+DELETE and enter your password.

6. Use password protection on your screensaver
Sometimes you're away from your desk for longer than you unexpected. Plan for those situations by setting up your computer so that it locks itself after a specified amount of time.

To establish Windows 7 screensaver password protection
Right click an empty space on your desktop.
Click Personalize, and then click the Screen Saver section.
Change Wait time to 10 minutes or less.
Select On resume, display logon screen.
Click Apply.

To establish Windows Vista screensaver password protection
Right click an empty space on your desktop.
Click Personalize, and then click the Screen Saver section.
Change Wait time to 10 minutes or less.
Select On resume, password protect.
Click Apply.

To establish Windows XP screensaver password protection
Right click an empty space on your desktop.
Click Properties, and then the Screen Saver tab.
Change Wait time to 10 minutes or less.
Select On resume, password protect.
Click Apply.

7. Encrypt files containing confidential or business critical files
You keep valuable and sensitive data on your computer. You might have sensitive information about your company or clients, or your personal bank statements on a laptop you use at home and work. Encrypting your data keeps it as secure as possible. To help keep unauthorized people from accessing your data -- even if your computer is lost or stolen -- you should encrypt all sensitive data. In the Enterprise and Ultimate editions of Windows Vista, you can use BitLocker Drive Encryption to encrypt the entire volume. In Windows XP and all editions of Windows Vista, you can use the Encrypting File System (EFS) to protect important files. We highly recommend that you learn how to encrypt a file or folder to keep it safe.

Learn how to encrypt a file in Windows 7.
Learn how to encrypt a file in Windows Vista.
Learn how to encrypt a file in Windows XP.

8. Don't open questionable e-mails
If an e-mail message just doesn't look right, it probably isn't. Forward the e-mail message to your IT administrator to verify before you open it.

9. Encrypt e-mail messages when appropriate
If you're sending confidential or business-critical information, encrypt the e-mail and any files attached to it. Only recipients who have the private key that matches the public key you used to encrypt the message can read it.

Learn how to encrypt your messages using Microsoft Outlook 2007.
Learn how to encrypt your messages using Microsoft Outlook 2003.

10. Use the Junk E-mail Filter in Outlook
Receiving spam, or junk e-mail messages, isn't just annoying. Some spam can include potentially harmful viruses that can cause damage to your computer and your company's network. The Junk E-mail Filter reduces the amount of junk e-mail messages, or spam, you receive in your Inbox. Good news -- if your junk mail filter is already active. But you can always change the settings.

Learn more about handling junk mail in Outlook 2007.
Learn more about the Junk E-mail Filter in Outlook 2003.


What do motorcycles and computers have in common?

People. It's a simple answer that is derived from passion. Passion for the open road, and passion for the computers and network systems that Axxys team member Lynn Sides provides client support for on a daily basis.

sanke_riverLynn began riding as a young teenager and has never lost his love of motorcycles. "I fell in love with the sense of speed and freedom when I first learned to ride a bicycle. My dad brought home a used Cushman scooter he bought for $30 when I was 12. It wouldn't start. My younger brother and I persuaded him to let us ride it if we could get it running. We pushed each other around the backyard for hours when surprisingly it started smoking and began to run. We were elated. I don't remember how we got it there but dad took us to White Rock Lake, not too far from our home, and we rode that day ‘til the sun went down."

Lynn has owned many motorcycles since and currently enjoys riding along the winding Snake River near his home inhonda_rebuild_2 Idaho. He also enjoys an occasional ride with a local group along the many scenic byways found in Idaho. Lynn's wife Emily is signed up for a motorcycle class and he is rebuilding a 1986 Honda Shadow for her. Lynn said, "Emily may decide she prefers to ride on back with me rather than drive the bike, but I wanted a second bike for visitors too. We hope to have many friends, family and colleagues visit this summer. We have plenty of room, so come visit us. If you know how to ride we'll head up into the mountains. No better way to relax than cruising along side a beautiful mountain stream."


Email Safe Practices

Our technical staff has seen a significant increase in the number and frequency of attempts to compromise your computer systems through legitimate-looking emails and/or web links. Axxys always recommends that you do not open emails from unknown sources and do not click on non-verified web links. Pop up warnings asking you to install virus protection should not be selected and those windows should be closed immediately, but not by clicking on any "close" buttons on the screen, but rather by closing the application.

If you are uncertain as to whether a message is legitimate, please ask your network administrator. If you suspect that your system may be infected with a virus, phishing attach, spyware, etc., please submit a service ticket and do not continue to use your system as you may be spreading the offending software to other systems within your network.