Dallas IT Support | Plano Helpdesk Support | IT Services Frisco
Monday, 06 February 2012

We make IT easy! Choose the way you would like to initiate support.

Over the years we paid close attention to our clients and implemented many ways to request support based on their needs. If you have an idea for another way to connect, please let us know!

Connect with your Axxys Technologies Support Team now!

 

 
            PHONE
     SUPPORT
 
           Business Hours:          After Hours:
           8:30 AM - 5:30 PM           5:30 PM - 8:30 AM
         Main Line:                Hotline:
         214-297-2100           214-297-2106
 
 The After Hours Hotline will place you directly into the  
 emergency mailbox notifying the on-call engineer. Upon  
 receiving a call back after hours/weekend billable rates will  apply.
 
     EMAIL
     SUPPORT


Emailing a service request to the address below will
automatically create a service ticket and you will be notified of status updates to your request via email and/or the Tech Support Coordinator.
                                                            SendEmail

     CLIENT      
     PORTAL

 

Tickets may be submitted, updated, and/or created  from our Professional Service Application. To obtain a login please contact the Axxys Tech Support Coordinator.

                                                           Axxys Client Portal | IT Support Frisco | Outsourced IT Dallas | Managed Services Plano
                                                  
 
     REMOTE
     SUPPORT 
 
 If a Network Specialist needs to gain remote access  
 to a computer to assess and resolve an issue, a  
 Code will be provided over the phone or by email
 to establish a connection. 
  
 
 

***Refer to rate sheet for specific pricing***