Ways of communicating with our clients has definitely changed over the years.

At Axxys we  strive to meet the needs of all our clients in making it easy for you to contact us for your support requests.

Phone

Business Hours 8:30AM - 5:30PM

main line:  214-297-2100

• General Support Mailbox Extension 105
• Emergency Support Mailbox Extension 106

After Hours:  5:30PM -8:30 AM

hotline:  214-297-2106

This will place you directly into the emergency support mailbox and will notify the on call engineer.  Upon receiving a call back after hours/weekend billable rates will apply.

***Refer to rate sheet for specific pricing***

Email

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This will automatically create a service ticket and you will be notified of status updates to your request via email and/or the Tech Support Coordinator.

Client Services Portal

Click Here

Tickets may be submitted, updated, and/or created from our Professional Service Application. To obtain a login please contact the Axxys Tech Support Coordinator.