We make IT easy! Choose the way you would like to initiate support.
Over the years we paid close attention to our clients and implemented many ways to request support based on their needs. If you have an idea for another way to connect, please let us know!
Connect with your Axxys Technologies Support Team now!
PHONE
SUPPORT
Business Hours:After Hours:
8:30 AM - 5:30 PM 5:30 PM - 8:30 AM
Main Line: Hotline:
214-297-2100214-297-2106
The After Hours Hotline will place you directly into the
emergency mailbox notifying the on-call engineer. Upon
receiving a call back after hours/weekend billable rates will apply.
EMAIL
SUPPORT
Emailing a service request to the address below will
automatically create a service ticket and you will be notified of status updates to your request via email and/or the Tech Support Coordinator.
CLIENT
PORTAL
Tickets may be submitted, updated, and/or created from our Professional Service Application. To obtain a login please contact the Axxys Tech Support Coordinator.
REMOTE
SUPPORT
If a Network Specialist needs to gain remote access