Managed services questions

Why Does Your Business Need Managed Services?

Businesses are always on the hunt to increase their operational efficiency and cut their costs. That’s easy to do in some parts of the business – you can hire interns to cut on labor costs for menial tasks. You can find a cheaper coffee supplier for the break room.

But some areas require a little more effort. We’re talking about the IT department here.

Internal IT departments often struggle with putting out proverbial fires and handling troublesome IT projects. However, you can always turn to professional managed IT services to take care of these things for you.

But what can managed services do for you? Why does your business need them in the first place?

Read on – we’ll show you 3 good reasons.

Reason 1: Professional Managed Security

Security is a top concern of organizations of all sizes.

It’s not surprising either, especially considering that a direct cyberattack can cost businesses as much as $40,000 per hour.

Related: 6 Steps to Building a Sound Cybersecurity Strategy

Security is a really broad topic, too. Proper security measures include protecting the network, the endpoints, the servers, and more. Security efforts never sleep, either. To be fully protected, you need to have active security measures running within your organization 24/7/365.

For your business, that might sap valuable time and resources that you just don’t have.

But the right managed service provider can dispatch experienced teams of cybersecurity experts to help you at a moment’s notice. They’ll also use advanced next-gen security applications and devices to keep your employees, clients, hardware, and data fully secure.

Reason 2: Proactive Managed Support

If you’ve had a computer issue, you’ll know how annoying it is to sit and wait for someone to help you. Each second of downtime for you (or any member of your staff) is likely going to cost you dearly.

Did You Know? 98% of organizations say a single hour of downtime costs over $100,000.

With a managed service provider as your partner, you can get around-the-clock support for these issues. If you have a problem, you’ll have an experienced technician guiding you to full computer recovery within a short period of time.

It’s a pretty great feature. However, that’s far from the greatest benefit of managed services.

Managed services operate on a flat-rate fee. It’s in the best interest of your managed services partner to quell issues before they ever come up. That’s why managed service providers work so diligently – by proactively taking care of your IT infrastructure, they effectively reduce the number of potential errors and trouble tickets from ever arising in the first place.

Related: The Essential SMB Technology Guide

Reason 3: Included Bundled Services

When it comes to IT, there’s a very good chance that your business isn’t doing everything it should. Internal IT departments are limited in scope based on your current (and immediate) IT needs, as well as the IT budget.

But managed service providers get a little more flexibility.

The right managed service provider will take care of many aspects of your technology that you might have never even considered. That includes building a solid data backup and recovery plan, creating organized network documentation, recommending upgrades to your IT infrastructure, and more.

Related: 6 IT Projects You Should Consider

Finding the Perfect Managed Services Partner

Yes, managed services save you time, money, and frustrations.

That’s a given.

But the most valuable quality they bring to the table is the ability to become a true business  partner. They’re much more than an outsourced IT support outlet.

We can’t speak for all managed services partners, but that’s certainly true of Axxys. We’ve help businesses run their organizations better by expertly managing their technology as business partners.

Want more reasons to work with an MSP? Reach out today – we’re more than happy to discuss.