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Co-managed IT Services Use Cases

Jan 31, 2023
‎ |‎ Axxys Technologies

As businesses become increasingly reliant on technology, many are turning to co-managed IT services as a way to maximize their efficiency and get the most out of their tech investments. Co-managed IT is an arrangement in which a company utilizes both an internal IT team and an external service provider to manage their technology needs. This model can be beneficial for businesses of any size that need to maximize the effectiveness of their IT infrastructure while maintaining cost savings.

But what exactly is co-managed IT, and when should you consider using it? In this blog post, we’ll explore these questions in more detail and help you determine whether or not a co-managed IT services model is right for your business.


Understanding Co-Managed IT Services

Co-managed IT services are a type of outsourcing arrangement where an IT services provider works alongside your in-house IT department on various IT tasks and projects. Co-managed IT can provide you with increased resources, expertise, and scalability — allowing you to focus on more strategic initiatives while the provider handles the day-to-day operations. This type of arrangement is especially useful when your in-house IT team lacks the manpower or specialized skills to handle certain tasks.

For small businesses, co-managed IT services may be preferable since they don’t have the financial resources to hire a full-time IT staff. It is also beneficial for large, complex organizations that may require extensive technical support and want to ensure their systems remain secure. By leveraging the expertise of an external provider, companies can access specialized skill sets and resources without incurring additional costs.

In addition, co-managed IT services can offer increased flexibility for businesses that are rapidly growing. As the organization expands, the internal IT team can focus on more strategic projects and leave day-to-day maintenance to the external provider. This allows them to quickly scale up their capabilities in response to changing needs.


When is it appropriate to use co-managed IT services?

The most common use case for co-managed IT services is when you need to supplement with additional resources and expertise. However, other scenarios may also warrant a co-managed approach — such as when you’re dealing with an unexpected influx of projects and need extra hands for a short period of time, or when you need assistance setting up new hardware or software.

Co-managed IT services can be an extremely helpful tool for businesses of all sizes. Here are some of the reasons why it might be a good choice for your organization:


Increased Resources

By engaging a co-managed IT provider, you have access to additional resources and experts that you may not have in-house. This can save time and money, as you are able to quickly scale up your capabilities without investing in additional personnel.

Cost Savings

Co-managed IT services can be more cost-effective than hiring a full-time team of internal IT experts since you don’t have to pay for their salaries or benefits. You only pay for the services that you actually need and use.

Increased Efficiency

By outsourcing certain tasks to an external provider, your in-house IT staff can focus on more strategic initiatives, which can help increase efficiency and productivity.


Sectors where Co-Managed IT Services Make the Most Sense

When it comes to industries that can benefit from co-managed IT services, any business that relies heavily on technology can benefit from this type of arrangement. For example, healthcare organizations, financial institutions, and retail companies may all find that co-managed IT services can lead to increased efficiency and cost savings in the long run.



Co-managed IT services can help healthcare organizations to keep up with ever-changing technology. With the help of an experienced IT team, healthcare organizations can ensure that their systems are secure and compliant, while also staying up to date on the latest industry trends. Additionally, co-managed IT services can provide support for telehealth solutions, electronic health records, and other technologies that are essential for modern healthcare organizations.

Financial institutions

As financial institutions become increasingly reliant on technology, co-managed IT services can help them to stay ahead of the competition. A provider can help with digital banking solutions, customer relationship management systems, data analytics platforms, security protocols, and more.


Co-managed IT services can help retail businesses to stay competitive in their industry by providing support for point-of-sale systems, customer relationship management platforms, inventory management software, ecommerce websites, and more. With the help of an experienced team, retail companies can ensure that their technology is always up to date and secure.

If your organization needs additional resources or skills to succeed in today’s digital landscape, it might be time to consider working with an experienced provider. Working together with a co-managed IT services provider can help you to stay ahead of the competition and maximize your ROI.


Transitioning to Co-Managed IT Services

Overall, co-managed IT services can be a great option for businesses that need additional resources but don’t want to hire new in-house IT staff. By working alongside an experienced provider, you can get the extra support and expertise you need while still maintaining control over your IT operations. Of course, it’s important to assess your individual situation and determine whether or not a co-managed approach is right for your business. But if you do decide that this type of arrangement is best for you, the rewards can be significant.

Axxys Technologies provides co-managed IT services that are designed to help businesses of all sizes stay on top of their IT needs. With the help of their experienced team, you can easily outsource specific projects and get access to specialized skills without having to hire in-house IT staff. Contact Axxys Technologies today to learn more about how we can help with your next IT project.

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