Engaged Support for All Your IT Requests

Connect with us however is most convenient for you.

Phone Support

Business Hours:
8:30 AM – 5:30 PM

After Hours:
5:30 PM – 8:30 AM

Main Line:
214-297-2100

Hot Line:
214-297-2106

The After Hours Hotline will place you directly into the emergency mailbox notifying the on-call engineer. Upon receiving a call back after hours/weekend, billable rates will apply.

Email Support

Email a service request to Support to automatically create a service ticket. You will be notified of status updates to your request via email and/or from the Axxys Service Manager.

Client Portal

Tickets may be submitted, updated, and/or created from our Portal. To obtain a login, please contact the Axxys Tech Support Coordinator.

Remote Support

If a Network Specialist needs to gain remote access to a computer to assess and resolve an issue, a Code will be provided over the phone or by email to establish the Remote Session

Contact Us

Fill out the form below with any question(s) you may have and we’ll answer your question(s) ASAP.

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