At this point we can consider it a fact: Dealing with the phone company leaves little to be desired. Why is it that 150 years after Alexander Graham Bell first talked into a telephone, we’re still stuck in the “Can you hear me now” phase of telephony? There’s something inherently frustrating about business communication these days. But it doesn’t have to be that way. With the right technology, you could have a business phone system that truly works, that is commensurate with its cost, and that helps you innovate and compete.
The question is, how do you know when to change your business phone system? Use the following paradigm to get you off the fence with your business communications.
When you pay for unused features
It’s more common than you think. You’re nickel-and-dimed on dozens of line items for features you’ve never heard of or you would never use. Why are you incurring those costs? It’s like buying a gym membership and some new tennis shoes and then never working out.
44% of workers use their computer mostly for business communication – Spokephone
The increasing use of computers for business communication means that the phone companies are scrambling to keep you in contract. But when their service is built on unused features, it’s time to consider an alternative.
When you need video or web conferencing support
Why is it that every time you have a video conference, you spend the first 15 minutes trying to get the equipment to work. Once functioning, you end up with scratchy, frozen screens or broken communication.
A good VoIP system integrates your business phones with your computer, utilizing the correct bandwidth to help you improve the quality of your web and video conferencing. By switching to a Cisco Voice System, you experience elevated conferencing while cutting the ties with your existing phone company.
When you need to make calls from smartphones
No one wants to take two phones with them wherever they go. Good BYOD (Bring Your Own Device) programs help your team utilize their iPhones or other smartphones for business communication. But how can you extend that to cover all aspects of communication?
Smartphones allow you to download an app from your VoIP provider to mirror your office phone. Likewise, you can connect directly to the computer softphone using a simple headset. This simplified connection is ideal for businesses with high mobility needs.
When you’re increasing international calls
Finally, international calling can hemorrhage your tech bills. If you open new overseas offices or are traveling globally, you want a phone system that doesn’t crush you financially. With a quality business communication system, international calls are no different than domestic. This kind of benefit can give you a huge advantage over your competitors because you can increase your territory with little or no loss in communication quality.
Call Axxys today to see how you can improve your business communications.